Terms and Conditions

Effective Date: June 3, 2026

Website Owned and Operated by: DigiBrandX ("Company," "We," "Us," or "Our")

1. Introduction and Acceptance of Terms

Welcome to DigiBrandX. These Terms and Conditions ("Terms," "Agreement") constitute a legally binding contract between you ("Client," "User," "Visitor," "You") and DigiBrandX. By accessing, browsing, scraping, caching, or using our website, located at https://www.digibrandx.com/(https://www.digibrandx.com/) ("Website"), or by purchasing/engaging our professional digital services—including but not limited to user friendly website design, brand strategy, UI/UX consulting, mobile app development, search engine optimization (SEO), and corporate identity design—you acknowledge that you have read, understood, and agree to be bound by these Terms.

If you do not agree with any part of these Terms and Conditions, you must immediately cease all use of this Website and refrain from engaging our services. We reserve the right to amend, update, or replace any part of these Terms at our sole discretion, at any time, without prior individual notice. Any modifications will be effective immediately upon posting to this URL. Your continued use of the Website or our services following the posting of changes constitutes explicit acceptance of those revisions.

2. Definitions and Interpretations

To ensure absolute clarity throughout this document, the following definitions apply:

  • "Services" refers to the entirety of digital agency solutions provided by DigiBrandX, including bespoke web development, branding consulting, graphic design, content production, digital ad campaigns, and application maintenance.

  • "Content" means all text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos, animations, code, scripts, and underlying software structures present on or within the Website.

  • "Project" refers to the specific scope of work agreed upon between DigiBrandX and a Client via an executed Statement of Work (SOW), invoice, or service agreement.

  • "Intellectual Property Rights" means all patents, copyrights, design rights, trademarks, service marks, trade secrets, know-how, and all other forms of intellectual property recognition globally.

3. Eligibility and Account Registration

3.1 Age and Authority

By utilizing this Website, you represent and warrant that you are at least 18 years of age and possess the legal capacity to enter into binding contractual agreements. If you are accessing this Website or engaging Services on behalf of a corporate entity, startup, MSME, or partnership, you explicitly represent that you have the formal authority to bind that entity to these Terms.

3.2 Accuracy of Information

If any part of our Website or Service portal requires you to submit information, fill out a lead form, or establish an account, you agree to provide completely accurate, current, and true data. You are solely responsible for maintaining the confidentiality of any access credentials and accept full liability for all activities that occur under your account or communication logs.

4. Scope of Digital Services and Project Engagement

DigiBrandX operates as a high-end digital agency delivering customized software engineering, creative design, and strategic marketing assets. The specific terms of any creative or technical engagement will be governed by a separate Service Agreement or Statement of Work (SOW).

4.1 Evolution of Deliverables

Because digital landscapes, search engine algorithms, and mobile operating systems continuously update, our technical methodologies adapt over time. We reserve the absolute right to modify, upgrade, or suspend aspects of our standalone agency offerings, website functionalities, or software tools without liability, provided such changes do not retroactively invalidate an active, paid client contract.

4.2 Independent Contractor Status

The relationship between DigiBrandX and its Clients is strictly that of an independent contractor. Nothing in these Terms or individual project workflows shall be construed to establish a partnership, joint venture, agency, or employer-employee relationship between the parties.

5. Financial Terms, Payments, and Billing Policy

Engaging DigiBrandX for custom design, engineering, or marketing operations requires adherence to our strict financial guidelines.

5.1 Pricing and Quotations

All prices quoted informally via emails, phone discussions, or brochures are subject to change until a formal SOW or invoice is officially generated by our finance department. Unless explicitly stated otherwise, all rates are exclusive of applicable statutory taxes, levies, or duties imposed by local or international taxing authorities.

5.2 Payment Milestone Structures

Most custom software, web design, or corporate identity projects are billed on a fixed-fee milestone layout or a monthly retainer structure:

  1. Advance Mobilization Deposit: A non-refundable upfront deposit (typically 50% or as outlined in your SOW) is required before any strategy sessions, code wireframing, or design sprints commence.

  2. Milestone Payments: Subsequent tranches are due immediately upon the completion of specified project stages (e.g., approval of UI/UX layouts, alpha development build, or pre-launch staging verification).

  3. Final Settlement: The remaining balance must be paid in full prior to the deployment of any code to live production servers, transfer of master vector design files, or migration of domains.

5.3 Late Fees and Service Suspension

Invoices not settled within seven (7) business days of their due date will incur a late interest charge calculated at 1.5% per month on the outstanding balance, or the maximum rate permitted by law. DigiBrandX reserves the right to suspend all active development, take staging websites offline, freeze advertising campaigns, and pause consultation sessions if a client account falls into arrears.

6. Intellectual Property Rights and Ownership

The allocation of intellectual property rights is divided into two distinct categories: our proprietary agency assets and the bespoke creations delivered to paying clients.

6.1 Website Content Ownership

The Website [https://www.digibrandx.com/](https://www.digibrandx.com/) and its entire original Content, layouts, branding architecture, proprietary SEO copy, custom code snippets, and UI configurations are the exclusive property of DigiBrandX. You are granted a limited, non-transferable, revocable license to view and browse the Website for informational purposes. You are strictly prohibited from copying, reproducing, redistributing, modifying, or reverse-engineering any part of our Website without explicit written consent from our corporate management.

6.2 Client Deliverables and Asset Transfer

Upon successful completion of a Project, and only after receipt of full, final, cleared payment of all outstanding invoices, the ownership of final visual assets, custom code architectures, custom logos, and copywriting developed specifically for the client will transfer to the Client.

6.3 Exclusions from Transfer

The following items are expressly excluded from any intellectual property transfer and remain the sole property of DigiBrandX:

  • Pre-existing code libraries, frameworks, open-source modifications, and base software configurations utilized to construct the final product.

  • Internal operational methodologies, wireframe templates, strategy frameworks, and unselected design concepts or draft iterations presented during the creative process.

  • Third-party components, stock imagery licenses, fonts, or plugins integrated into the project, which remain governed by their respective independent creators.

6.4 Promotional Rights

Unless explicitly restricted by a signed Non-Disclosure Agreement (NDA), the Client grants DigiBrandX an irrevocable, worldwide, royalty-free license to display screenshots, case studies, live links, video walkthroughs, and descriptions of the completed project within our online portfolio, social media feeds, and marketing materials for the sole purpose of agency self-promotion.

7. Client Responsibilities and Content Submission

The success of a professional web development or brand identity campaign relies heavily on active, timely collaboration.

7.1 Asset Provision and Deadlines

The Client agrees to provide all necessary source materials, text copy, high-resolution product imagery, vector assets, API credentials, and administrative hosting accesses within the timelines stipulated in the project schedule. DigiBrandX cannot be held responsible for project delays, missed launch windows, or optimization failures resulting from a client’s failure to deliver required source assets in a timely fashion.

7.2 Legal Soundness of Submitted Materials

You guarantee that all texts, graphics, photos, trademarks, or other artwork provided to DigiBrandX for incorporation into your website or applications are owned by you, or that you have obtained explicit written permission from the lawful owner to utilize them. You agree to indemnify, defend, and hold harmless DigiBrandX from any legal claims, suits, copyright infringement actions, or financial damages resulting from materials supplied by your team.

7.3 Content Restrictions

Clients may not submit or request the creation of any content that:

  • Infringes upon any third-party intellectual property or privacy rights.

  • Contains explicit, obscene, defamatory, libelous, or hate-fueled material.

  • Promotes illegal activities, fraudulent schemes, or harmful software distributions.

8. Revisions, Feedback, and Project Sign-Off

8.1 Scope Creep Regulation

Every service package or SOW specifies a fixed number of structural or visual revision rounds. Revisions must fall within the boundaries of the original project scope outlined in the initial brief. Any requests for additional features, entirely new page layouts, structural database alterations, or complete conceptual direction shifts after milestones have been approved will be deemed "Scope Creep" and will be subject to separate billable hourly rates or addendum invoices.

8.2 Constructive Feedback Windows

The Client must review deliverables and provide consolidated, constructive feedback within five (5) business days of receiving a milestone submission. If no feedback or written response is received within seven (7) business days, the deliverable will be automatically deemed approved and finalized, and DigiBrandX will progress to the subsequent development stage or issue the final project milestone invoice.

9. Warranties, Disclaimers, and Limitation of Liability

9.1 Service "As-Is" Disclaimer

DigiBrandX provides its Website, generic informational content, and digital services on an "As-Is" and "As-Available" basis. To the maximum extent permitted by applicable law, we make no warranties of any kind, whether express, implied, statutory, or otherwise. We explicitly disclaim all implied warranties of merchantability, fitness for a particular purpose, non-infringement, error-free system performance, or continuous uninterrupted uptime.

9.2 Technical Vulnerabilities and Third-Party Dependencies

Because custom web engineering relies on underlying infrastructures—including third-party cloud hosting servers (e.g., AWS, Google Cloud), Content Management Systems (e.g., WordPress, Shopify), external APIs, payment processing gateways, and search engine core algorithm changes—DigiBrandX cannot warrant that completed websites, software platforms, or marketing channels will remain permanently impervious to cyber-attacks, server outages, browser updates, plugin deprecations, or sudden fluctuations in organic search ranking positions.

9.3 Monetary Limitation of Liability

In no event shall DigiBrandX, its directors, senior executives, software developers, designers, or agents be liable to any Client or third party for any indirect, consequential, incidental, exemplary, special, or punitive damages, including but not limited to loss of profit, loss of corporate revenue, data corruption, business interruption, or reputation degradation, arising out of or in connection with the use or inability to use our Services or Website.

Notwithstanding anything contained herein to the contrary, the maximum aggregate financial liability of DigiBrandX to a Client for any cause of action whatsoever, regardless of the legal form of the claim (whether in contract, tort, strict liability, or breach of warranty), shall be strictly capped at the total net monetary amount actually paid by the Client to DigiBrandX for the specific project segment or service component directly giving rise to the dispute during the three (3) months immediately preceding the claim.

10. Indemnification

You agree to indemnify, defend, protect, and hold harmless DigiBrandX, its corporate affiliates, subsidiary branches, successors, directors, employees, and subcontracting specialists from and against any and all claims, liabilities, damages, losses, costs, expenses, and legal fees (including reasonable attorneys' fees) arising out of, or directly relating to:

  • Your breach or violation of any covenant, representation, or baseline rule established in these Terms and Conditions.

  • Your misuse of the Website or the deliberate deployment of malicious code, scrapers, or DDoS attacks directed at our infrastructure.

  • Any regulatory fines, consumer protection claims, or legal actions resulting from the commercial operations, product sales, or customer service interactions managed via a website or mobile application designed, built, or marketed by DigiBrandX.

11. Termination and Project Cancellation Policy

11.1 Termination for Convenience

Either party may terminate an active ongoing service agreement or open project by providing thirty (30) days of advance written notice to the other party via formal corporate email communication channels.

11.2 Termination for Cause

DigiBrandX reserves the right to terminate any project instantly, revoke client access to staging areas, and cancel active service agreements for cause if:

  • The Client breaches any material obligation within these Terms or the accompanying SOW and fails to cure such breach within five (5) business days of receiving a written notice of default.

  • The Client displays abusive, uncooperative, threatening, or highly unprofessional conduct toward any member of the DigiBrandX team.

  • The Client enters into insolvency, corporate liquidation, bankruptcy proceedings, or files for financial restructuring.

11.3 Financial Implications of Cancellation

In the event of project termination or cancellation prior to final deployment, the Client is legally obligated to compensate DigiBrandX for all hours worked, resources allocated, and milestones partially or fully completed up to the official date of termination. All initialization fees, upfront project deposits, and mobilization retainers are strictly non-refundable under any circumstances, as they cover initial research, resource booking, and early-stage strategy workshops.

12. Governing Law and Dispute Resolution

12.1 Jurisdiction

These Terms and Conditions, alongside any independent project agreements, shall be governed by, interpreted, and construed in accordance with the substantive laws of the region where DigiBrandX maintains its primary corporate registration and operational headquarters, without giving effect to any principles of conflicts of law.

12.2 Amicable Arbitration Process

In the event of any conflict, misunderstanding, claim, or structural disagreement arising out of this Website or our digital agency services, both parties agree to first attempt to settle the matter through structured, good-faith bilateral executive discussions over a mandatory minimum period of thirty (30) business days.

12.3 Formal Adjudication

If executive negotiations fail to produce an amicable settlement, the dispute shall be referred to and conclusively resolved by binding arbitration under the rules of the applicable local arbitration acts. The place of arbitration shall be designated by DigiBrandX management, and the proceedings shall be conducted exclusively in the English language. Each party shall bear its own independent costs and attorneys' fees unless the arbitrator explicitly rules otherwise to the prevailing party.

13. Miscellaneous Provisions

13.1 Severability

If any specific provision, clause, or sub-section of these Terms and Conditions is found by a court of competent jurisdiction or an appointed arbitrator to be invalid, illegal, or completely unenforceable, such invalidity shall not affect the enforceability of any other provision contained within this Agreement. The remaining clauses shall continue in full force and effect as if the invalid portion had never been integrated.

13.2 Entire Agreement

These Terms and Conditions, in conjunction with our Privacy Policy and any executed SOW or service contracts signed directly by authorized representatives of DigiBrandX, constitute the entire, complete, and exclusive agreement between the parties regarding the use of the Website and the rendering of our professional Services. This supersedes all prior or contemporaneous discussions, oral agreements, emails, written pitches, or informal arrangements.

13.3 Non-Waiver

The failure or delay of DigiBrandX to strictly enforce or exercise any right, remedy, or provision established within these Terms shall not be construed as a waiver of that right or provision, nor shall it restrict our capacity to enforce it at any later point in time.

13.4 Force Majeure

DigiBrandX shall not be held liable or responsible for any failure to perform, or delay in the execution of, any of its obligations under these Terms caused by events or circumstances outside our reasonable control. These events include, but are not limited to, acts of God, war, nationwide strikes, labor shortages, government mandates, pandemics, supply chain collapses, global internet infrastructure breakdowns, core cloud server fires, deep cyber-warfare actions, or catastrophic regional electrical grid dropouts.

14. Contact and Corporate Information

If you have any questions, compliance concerns, clarifications, or structural feedback regarding these Terms and Conditions, or if you need to discuss a project cancellation or payment processing issue, please contact the administrative desk at DigiBrandX through the official channels below:

  • Corporate Web Address: Mira Road, Mumbai 401107

  • Primary Inquiry Form: Available via the official Contact page of our Website.

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